Support

Get help with Bartr.

Account access, listings, trades, privacy, safety, and feedback. Send the right details and the team can move faster.

Account access

For login, Apple or Google sign-in, onboarding, account deletion, or profile issues, email support with the address used on your Bartr account.

Listings and trades

For problems with creating listings, photos, location, trade offers, chat, favorites, reviews, or meetup coordination, include the listing or trade details if available.

Safety and privacy

For safety reports, suspicious accounts, prohibited items, privacy requests, or data rights, contact the relevant team below. Urgent safety concerns should also be reported to local authorities.

What to include

  • Your Bartr account email or sign-in method.
  • The listing, trade, or conversation involved, if any.
  • Your device model, iOS or Android version, and app version if reporting a bug.
  • Screenshots only when they do not expose another person's private information.