Delete your Bartr account.
Bartr is published by Bartr B.V. You can delete your account and its data at any time, either from inside the app or by emailing us if you no longer have it installed.
From inside the app
- Open Bartr and go to the Profile tab.
- Tap Account settings.
- Tap Delete account and confirm.
Deletion is immediate and cannot be undone. You are signed out on every device as soon as it completes.
If you no longer have the app
Email privacy@bartr.it.com from the address on your Bartr account and ask us to delete it. We verify that the request comes from the account holder, then delete the account within 30 days and confirm by reply.
What is deleted
- Your profile: name, photo, bio, location and contact details.
- Your listings and wants, including the photos you uploaded for them.
- Your trades, trade offers and the conversations and messages attached to them.
- Reviews you wrote and reviews written about you.
- Favorites, follows and the listings you viewed.
- Bartr Buddy conversation history.
- Notifications, push tokens and notification preferences.
- Your sign-in credentials and sessions.
What is kept, and for how long
- A deletion record containing your account's internal ID and the date it was deleted. Kept indefinitely so an invite code cannot be redeemed twice and so deletions can be counted without re-identifying anyone. It holds no name, email, photo or message content.
- Records we are legally required to keep, such as content reports and safety investigations. Kept only for as long as the relevant law or an open investigation requires, then deleted.
Deleting your account removes each conversation for both people, so the person you traded with stops seeing your messages too. Anything you sent them outside Bartr is not ours to delete. How we handle data while your account exists is in the Privacy Policy; for anything else, see Support.